Refunds and cancellations
Last updated October 12, 2026
This policy covers every purchase made in an Educa Apps app, including WishFam.
What we sell
We sell digital products only: access to our apps and to features inside them. There are no physical goods, so there is nothing to ship or return.
Canceling a subscription
- You can cancel at any time by sending us a message, or from your account settings in the app where that option is shown.
- Canceling stops all future charges.
- You keep access until the end of the period you have already paid for.
Refunds
- If you're not happy with a purchase, ask within 30 days of the charge and we'll refund it in full.
- If you were charged by mistake, or charged twice for the same thing, we'll refund it whenever you tell us.
- Refunds go back to the card or account you paid with. Your bank usually shows them within 5 to 10 business days.
If a charge looks wrong
Please contact us before disputing a charge with your bank. Most problems are fixed faster with a refund from us than with a dispute. If you do open a dispute, we'll give your bank the details of the purchase so it can decide.
How to ask
Use our contact form. Tell us the email address you used in the app, the date of the charge and the amount, so we can find it quickly.